Welcome to HURLEY Shop’s FAQ section! We’ve compiled answers to your most common questions about our effortless fashion delivery, trendy collections, and customer care. Can’t find what you need? Our style squad is always ready at [email protected].
About HURLEY Shop
What’s the HURLEY Shop style?
We specialize in trend-driven women’s fashion that transitions seamlessly from workwear to weekend vibes. Our collections feature versatile pieces like flowy rompers, leopard-print tees, and beach-ready swimwear – all designed for effortless style.
Product Questions
What clothing categories do you offer?
Our curated collections include:
- Best-Sellers (our most-loved pieces)
- Dresses & Rompers (perfect for any occasion)
- Shorts & Bottoms (from joggers to beach shorts)
- Swim (trendy beachwear collections)
- Tops & T-Shirts (including scoop neck tanks and statement tees)
Where are your products shipped from?
All our fashion pieces ship from our warehouse in Arvada, Colorado (7085 Gladiola Street). We carefully handpick each item before it begins its journey to you!
Shipping & Delivery
Pro Tip: Combine orders with friends to hit the $50 free shipping threshold! Our versatile pieces make perfect group purchases.
What shipping options are available?
We offer two convenient delivery methods:
- Standard Shipping ($12.95 USD worldwide)
- Processed in 1-2 business days
- Shipped via DHL or FedEx
- 10-15 business day delivery
- Best for when you need those leopard-print tees faster
- Free Shipping (orders over $50 USD)
- Processed in 1-2 business days
- Shipped via EMS with tracking
- 15-25 business day delivery
- Perfect for stocking up on best-selling dresses
Do you ship internationally?
Yes! We deliver worldwide to empower women everywhere with affordable style. (Some Asian countries and remote areas may be excluded – contact us if unsure about your location.)
How can I track my order?
You’ll receive a tracking number via email as soon as your trendy tops or joggers leave our warehouse. Use this to follow your fashion finds every step of the way!
Payments & Security
What payment methods do you accept?
We accept all major payment options for secure checkout:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely! We use industry-standard encryption to protect all transactions. You can shop our collections with complete confidence.
Returns & Exchanges
What’s your return policy?
Not loving your purchase? No problem! We offer easy returns within 15 days of delivery – because confidence in your style should start the moment you unbox.
How do I initiate a return?
Simply email our style squad at [email protected] within 15 days of receiving your order. Include your order number and we’ll guide you through our effortless return process.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method.
Contact & Support
How can I contact customer service?
Our style squad is always happy to help! Reach us at:
- Email: [email protected]
- Mailing Address: 7085 Gladiola Street, Arvada, US 80004
Remember: At HURLEY Shop, your delivery experience should be as effortless as our fashion. Happy shopping!